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142: Mercedes secret sensors, smart cities, and ransomware runs riot

August 21, 2019
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Jack Rhysider

Let's see, this is what I've been saying, right? In 5th grade, they asked me if I'm going on a train from New York to California, at what point do I arrive if I'm going 40 miles an hour? I know this, but why doesn't a civil engineer know the answer to this, right? When I arrive at that intersection, it knows I've been doing the speed limit since the last 6 streets.

Carole Theriault

Why isn't it just turning them green? It should know when I'm arriving. Yeah, turn them green for Jack.

Unknown

Smashing Security, Episode 142: Mercedes Secret Sensors, Smart Cities, and Ransomware Runs Riot with Carole Theriault and Graham Cluley. Hello, hello, and welcome to Smashing Security, Episode 142. My name is Graham Cluley.

Carole Theriault

And I'm Carole Theriault.

Graham Cluley

Hello, Carole.

Carole Theriault

Hello.

Graham Cluley

We are joined by podcast royalty in the form this week of Jack Rhysider of Darknet Diaries.

Jack Rhysider

Not quite royalty, but I'm very happy to be here. This is the second time coming and it's really exciting to be again.

Graham Cluley

You've made a return visit. I think that really means that you're part of the family now.

Carole Theriault

Yeah, it feels like it. And you've been doing a little bit of work with the lovely Maria.

Jack Rhysider

Yes.

Carole Theriault

So basically you are part of the family. So welcome.

Jack Rhysider

Yeah, it's great. Great being here again.

Graham Cluley

It's great to have you. And if anyone hasn't yet checked out Jack's podcast, really recommend it. Darknet Diaries. Really good listen if you want to hear of stories from the dark side. Of the internet.

Carole Theriault

And you come here to cheer up. It's perfect. Yeah.

Graham Cluley

So Carole, what stories have we got this week?

Carole Theriault

Well, first, a huge thank you to this week's sponsors, LastPass and Immersive Labs. Their support helps us give you this show for free. Now on today's show, Graham delves into the lavish world of mercs. Yeah, I mean cars. Jack will be visiting Texas, and I'll be looking into the ins and outs of smart cities. All this and much more coming up on this huge episode of Smashing Security.

Graham Cluley

What makes it huge, Carole? What makes—

Carole Theriault

Why don't you watch and find out? You haven't seen my story yet. Settle in, guys.

Graham Cluley

Now, chaps, I wonder, Jack, are you a driver? Do you have an automobile?

Jack Rhysider

Yes, I do. I only have one car, though. It's an older car, so it's not one of these special smart ones or internet-connected.

Graham Cluley

Very sensible, I would argue. Now, some people, Carole, I don't know if you have, but I used to own a Mercedes.

Carole Theriault

What, your hairdresser's car?

Graham Cluley

Look, I don't know why you always called it a hairdresser's car. I mean, it was in my days of not being a parent. And so it did only allow me to—

Carole Theriault

There was a cartoon. I can't even remember what cartoon it was, but there was this huge chested guy with this big blonde foppish hair. And he would drive around a red little convertible thing that was much smaller than his body. Basically, that's what you looked like.

Graham Cluley

Well, thank you for saying I had a big chest, Carole. That's very kind of you. I think it slipped somewhat. Rather like obelisks. But I don't know if either of you have been reading The Sun newspaper. The Sun newspaper.

Carole Theriault

Oh dear, I get it delivered, of course.

Graham Cluley

I put the word newspaper in quotes. Are you familiar with The Sun, Jack, at all?

Jack Rhysider

Well, isn't it— is there for a specific city or is just The Sun?

Carole Theriault

No, it's the same.

Graham Cluley

It's a national newspaper here in the UK run by Rupert Murdoch, and it's not really a newspaper. It was famous for its—

Carole Theriault

Page 3.

Graham Cluley

Yes, it's Page 3 beauties back in the day. I don't know if they still do that. It is a very high-selling newspaper, not renowned for its high quality, however. Quite tabloid.

Carole Theriault

Do you remember when they tried to address the Page 3 problem, which was basically scantily clad women, by introducing— I don't know if this was just in Canada, but in Canada on page 7, you'd have this tiny black and white Page 7 guy.

Graham Cluley

Yeah, it's called the Page 7 fella. That's what they had, yes.

Carole Theriault

So it was international. There you go.

Graham Cluley

Yes, yeah, we had the Page 7— well, I didn't, but yes, it was. Brilliant. Anyway, the reason why I'm talking about The Sun— normally I wouldn't source my stories about the crazy world of online security and privacy from The Sun, but they ran a story which has been picked up by a number of other media outlets about Mercedes-Benz cars. And specifically, they said that Mercedes dealers in the UK, and who knows where else in the world, were fitting tracking devices to all new and used cars sold by Mercedes. And these could, if activated, pinpoint a car's precise location.

Graham Cluley

That kind of device. So I guess it was communicating in a GPS-style way. So Jack, for instance, I mean, you're obviously someone who wants to preserve your privacy. I understand that. Most of us, we don't want our information out there. But this would be a way for the guy who sold you your car potentially to find out where you live or where you go.

Jack Rhysider

That's the way you have to balance it, right? Is there more of an upside? Is there more of a benefit to having somebody know where you are versus having your private information in the hands of somebody you don't know? And that's the hard balance.

Graham Cluley

And if you're someone a bit hot, right? You, Carole. I mean, obviously not at the moment.

Carole Theriault

You don't mean temperature having a fever. You mean more good looking.

Graham Cluley

You're a pretty hot tamale, right, Carole?

Carole Theriault

What, so a tracking device, basically, if you get Definitely, absolutely, yeah, the hottest.

Graham Cluley

If the Mercedes dealer took a shine to you, they might be interested in where you go, what clubs you go to. You know, imagine if every time you went to the discotheque, there was the Mercedes dealer doing the Lambada or a John Travolta or something.

Carole Theriault

into trouble, we'll be able to find you without What a stalker. Yeah, no, that sounds fun. That sounds great fun.

Graham Cluley

Not fun at all, Carole.

Carole Theriault

a phone call, kind of tracking device? Love that. Yeah, yeah.

Graham Cluley

No, obviously. Anyway, so Mercedes said that these sensors are put into every car. And this is different from your optional extra, right? Sometimes you buy an expensive car and you say, well, for security reasons, I want it to have the ability to track it if it gets stolen, for instance. This is something which is put in all of the cars. And Mercedes say it's only activated in extreme circumstances. So I was thinking, well, what are the extreme circumstances, right? Would it be a life or death situation, for instance, or a missing person?

Carole Theriault

Mm.

Graham Cluley

And I was reminded of this. You may remember there's a past Pick of the Week, which we talked about called What3Words. And there was a story earlier this year about a mother and daughter, who were rescued after they had a car crash in a remote rural part of Somerset in the UK, avoiding all the combine harvesters and things. Must have crashed into a hay bale.

Carole Theriault

Hey!

Graham Cluley

Well, no, that's very flattering for people from Somerset. And all they had to do was use the What3Words app, and it gave them 3 coordinates, which allowed the police to exactly pinpoint their location.

Unknown

Calling through to the police. What's the location of your emergency? We're on a road. I'm not entirely sure of the road. We've just been involved in a road traffic accident. There's at least 4 cars in it. I'm just going to try and find out the actual road. Okay. What I'm going to do is I'm going to send you a very quick link to your phone. Are you able to use your phone while you're on it, or is it not? Yeah, yeah, yeah, I think so, yeah. So it's called What3Words. So if you click on the link, it will give you 3 separate words for your location, and when I put them in, it will tell me where you are. Are you happy to do that if I send it to you? Yeah, yeah, yeah. Brilliant.

Carole Theriault

Very cool.

Graham Cluley

So that's one way in which it can happen. So is it life or death situations? Is it missing persons? And apparently, no, that's not the extreme circumstance in which Mercedes turn this on. And I thought, well, is it law enforcement? Is it if your car is stolen or if your car is used in some sort of criminal activity? And again, no, those aren't the extreme circumstances.

Carole Theriault

So it has to be more extreme than what you're saying.

Graham Cluley

Exactly.

Jack Rhysider

Oh, I know, I know. You didn't pay your bill.

Graham Cluley

Right.

Carole Theriault

No way.

Graham Cluley

That was a guess.

Carole Theriault

Jack, it's a good guess.

Graham Cluley

Oh my God. That's what Mercedes-Benz care about is have you kept up to date? Have you defaulted on your finance payments? They can track down your car and they can seize it off you.

Jack Rhysider

Okay, so I don't this idea. And the thing is, because you're not treating the customers adults here, you know, you're treating them kids who are immature and irresponsible. And you're going to pull your little trick on them to get your car back, it's just not going to play well.

Graham Cluley

I mean, and sometimes people can be immature and irresponsible, right? I mean, I remember— I'll tell you a story, actually, Carole, about that car you were talking about.

Carole Theriault

Your hairdresser's car?

Graham Cluley

No, I don't know technically. There's nothing wrong with hairdressers, by the way, or their vehicles. But I used to live next to a petrol station, or gas station, as I believe they call them over stateside. And I used to pop round there because it had a little store attached, right? So it was my local where I could go and get a pint of milk or whatever. One day I drove home, I was running low on fuel, I parked in the petrol station, filled up with petrol, went into the store to pay, and then I walked back to my apartment.

Carole Theriault

Leaving your car at the gas station.

Graham Cluley

Leaving my car because I was so used to doing the walk. I wasn't used to driving from there to my apartment, which was next door. Well, I left my car there for two days.

Carole Theriault

Oh my God.

Graham Cluley

By the gas pump. Preventing other people from using, getting any petrol.

Carole Theriault

And so you.

Graham Cluley

So I woke up the next morning, I opened my curtains and thought, where's my car gone? It's been stolen. Oh no. Looking outside my house.

Carole Theriault

Are you lying? I've never heard this story.

Graham Cluley

Oh no, it's a true story. And then I ran through my memory. I thought, well, what was I doing? What was I doing? What happened? I thought, "Ah, it's still at the petrol station." So I popped round there and sort of quickly scarpered.

Carole Theriault

Did you have a driveway or were you parked somewhere communal?

Graham Cluley

No, it was like a communal car parking thing. You know, it's back in the day, Carole, back in the day. Anyway, so I would've felt this would've been really helpful back in those days. You know, use it as a lost car sort of device. Would be fantastic. But no, they're using this to try and get money. They're passing on the information to bailiffs so they can track down any Mercedes and repossess it. And are they telling you that they're doing this? They're telling you that they have a tracker in your car? Well, Mercedes say around 80% of new cars from Mercedes are sold on finance plans. And apparently, if you do read all the small print when you sign off your—sign off your soul—

Carole Theriault

To buy a Merc.

Graham Cluley

To buy a Mercedes. It is included in there that we reserve the right to use, you know, in extreme circumstances, we can find out where you are and then get your car back.

Carole Theriault

So you can pay us your final bill.

Graham Cluley

Right. Right. Now, human rights groups and privacy campaigners are a bit concerned about this. Liberty, for instance, have said that they're disturbed by this revelation and say it's all part of the creeping growth of surveillance. It is easy to see, isn't it, how this kind of feature could be abused by governments. For instance, they could put pressure on car manufacturers to share details of a vehicle's location. Or for intelligence agencies to hack a car manufacturer? Am I getting carried away with this or not?

Jack Rhysider

I think we need to bring it closer to home, right?

Graham Cluley

Okay.

Jack Rhysider

I'm seeing a rash of incidents lately where domestic cyber spying is happening, where this is a husband spying on their wife or a boss spying on their employee, and they're using different tools to do that through their phones and turning on cameras and this kind of thing. And that is what could very well happen. A jealous boyfriend or something could figure out a way into this and start seeing the exact location of their girlfriend's Mercedes.

Graham Cluley

Or maybe if they actually worked at the car company, maybe they would have access to these tools, just like we've seen in the past, people who work for the police abusing databases, which they have access to, or looking up people's criminal records. Similarly, you might have someone at the car company who's able to determine where a particular car is.

Jack Rhysider

Yeah, but all that still just assumes that this whole thing is secure. And we haven't even got to the point of, are they good? Is Mercedes good at holding onto my data? And I don't know.

Graham Cluley

Right, yeah. And we've certainly seen big car companies in the past goof up both in the firmware of their vehicles and also sometimes their own websites and systems have been breached.

Carole Theriault

I wonder whether they're collecting this information. So presumably if these trackers were put on any car, right? Just in the off chance, someone doesn't pay their bill, that data must be being snarfed all the time and collected into a database. I don't know if you just turn it on if someone doesn't pay the bill or if it's just always on, you just go look at the database when you need to.

Graham Cluley

From my reading of it, and who knows if this is accurate because it is the Sun newspaper this week. It is the Sun. And Shirley from Basildon, you know, 34 23 36. They say that the sensor has to be activated. So Mercedes are trying to reassure people this isn't turned on all the time, but only in really, really serious situations, i.e., if they're about to lose money, do they enable it?

Carole Theriault

That's weird as well, right? That you have something on your car that can be remotely activated by a third party without your knowledge.

Graham Cluley

Well, cars these days, I mean, they are the mobile internet device.

Carole Theriault

Your car is crazy.

Graham Cluley

No, my car doesn't do anything like that. My car beeps if I drive badly. That's what upsets you, is all the beeps it gives me.

Carole Theriault

Yeah, fair enough. That's probably right. It's not the car. You're right.

Jack Rhysider

Here's my call to action here.

Graham Cluley

Yes.

Jack Rhysider

This is just a matter of time before somebody figures out where that tracking device is and just yanks it off the car and then puts that on the internet and says, here's how to disable the tracking device. Because there's really literally no upside for the customer here. So everyone would just say, well, I need to disable this. There's nothing I get out of this and just pull it right off.

Graham Cluley

Yeah, I think you're right, yeah. So my advice for anyone who doesn't want to be tracked by the likes of Mercedes and their cars would be to drive some old beat-up car instead. Maybe like Jack has got. Do you remember the Robin, the Reliant Robin? Do you remember that?

Carole Theriault

I don't think Jack would have ever seen one of these. I didn't know they existed till I moved here. And you do see them on the road now.

Graham Cluley

You still see them.

Carole Theriault

It's a three-wheeled car, Jack.

Graham Cluley

Yes.

Jack Rhysider

Well, so last year Atlanta got hit with ransomware. This is becoming an epidemic or pandemic, whatever the word is. Ransomware is hitting US government cities. And Atlanta didn't pay the $52,000 in ransom last year, but instead they spent $2.4 million cleaning it up.

Carole Theriault

That's right. Yeah, it's shocking. And it's depressing.

Graham Cluley

Well, is it depressing? Should we—

Carole Theriault

Well, yes. It encourages people just to pay the ransomware. No, no, they didn't pay.

Graham Cluley

That's the thing.

Carole Theriault

I know, but when other cities see the bill.

Graham Cluley

Oh, I see.

Carole Theriault

Right? They'll go, fuck, let's just pay. Dear God, let's get this headache over with. Why do the right thing? It's too expensive.

Jack Rhysider

So there's more here. So Baltimore this year got hit with a $70,000 ransomware and they didn't pay. Instead, they spent $18 million cleaning it up.

Carole Theriault

You see? You see? Or are they just padding? Are they padding the numbers?

Graham Cluley

Well, just to get a bit—

Carole Theriault

It's a real beauty.

Jack Rhysider

I'll put the links in the show notes so you can double-check for yourself. But the FBI discouraged them from paying because they said, hey, even if you pay the $70,000 in ransomware, you've got a lot of problems you need to clean up, which is going to cost you a million anyway.

Graham Cluley

They had to be very careful going round roundabouts

Jack Rhysider

So you might as well just do a full top-down inspection of everything and spend the money.

Graham Cluley

because they would sometimes topple over.

Carole Theriault

Right.

Jack Rhysider

So this year has been just a phenomenal year. We've had 60 ransomware attacks on state and local government in the US alone.

Graham Cluley

Oh, yes. Anyway, Jack, what have you got for

Jack Rhysider

Lake City in Florida paid $460,000 in bitcoin just, I think, last month.

Graham Cluley

us this week?

Carole Theriault

To get rid of the headache.

Jack Rhysider

To just get rid of it. That's it. So that city completely paid. Another city in Florida, Riviera Beach, paid $600,000 in ransomware fees. But that one was interesting because they had insurance to cover it.

Carole Theriault

That's interesting. So is that what cybersecurity insurance is for, to pay the ransoms? Possibly.

Jack Rhysider

I've never thought about that.

Carole Theriault

I never even thought about that. Oh, yeah. It's one of the costs.

Graham Cluley

I mean, it's not the only costs. That's the thing. It's not just—

Carole Theriault

It's immoral. If you have life insurance, right, and you get kidnapped, can you use the Report in to us next week, tell us how it goes. life insurance money to get you out?

Graham Cluley

Anyway, Jack, sorry, Carole was completely distracted. Phishing infected us, so it wasn't me.

Jack Rhysider

So yeah, so on Friday I saw this story that 23 towns in Texas were hit with a coordinated ransomware and the Texas governor has actually issued a level 2 escalated response, which level 1 is the highest threat level, which is emergency. So they're getting close to having a statewide emergency there in Texas.

Graham Cluley

It's like a DEFCON alert basically, isn't it?

Jack Rhysider

Yes.

Graham Cluley

This is pretty serious.

Carole Theriault

23 in a coordinated attack. That's the first time I've ever heard of that.

Graham Cluley

Yes.

Jack Rhysider

And the investigators are thinking this is from a single threat actor. Most towns are not admitting to this right now, so we don't really know what towns, but there's one town called Borger in the Panhandle. And they said this is affecting city business and financial operations. Birth and death certificates are not available online, and no payments are being accepted for utility payments from their 13,000 residents right now. Nobody can pay the bill because the systems are down.

Graham Cluley

Because there have been problems sometimes in the past of people who've actually had their power cut off because they haven't been able to pay their bills due to ransomware hitting a particular city. So I imagine if some sort of payment system is down, you have to be careful that any sort of background process isn't also going to be affected and take matters into its own hands.

Jack Rhysider

Yes. And another city in Texas, which was not hit called Denison, Texas, just said, you know, forget it. We're unplugging. And they took down their own internet today as a precaution.

Carole Theriault

Yeah. Try and get us. We're not even online, dudes.

Graham Cluley

Well, good luck to their residents being able to pay their bills online, of course. That's right. It could be a challenge. So they believe that this is the same hacker or group of hackers who are organizing all of these attacks. I mean, potentially they could be making an awful lot of cash if some of these towns do agree to pay up, like some of the places you've already mentioned, which did pay up. Carole, you can get insurance for anything, surely, can't you?

Jack Rhysider

Yeah, they could sweep up here. I mean, that's one of the things about this ransomware is that it is pretty profitable. It's easy to spread and get in there and pretty profitable.

Graham Cluley

If you're prepared to pay enough of a premium, I could get insurance for

Carole Theriault

You're making me wonder whether Texas has a reputation for paying these bills, in the way that you talked about Florida earlier, that they've paid the ransom. Maybe Texas has— these systems have been hit before individually at times and Texas has paid the ransom.

Graham Cluley

alien abduction, I'm sure, if I was able to prove it was alien abduction.

Carole Theriault

So it suddenly became quids in, dudes, hit, you know, hit 23 at once and they've already got the precedent set in place. Hmm.

Jack Rhysider

That's an interesting theory. I was thinking more along the lines that it might be targeted because of a similar department might be overseeing some of these systems. And so you have the similar vulnerability that you can use in each place.

Graham Cluley

It's curious though, it seems to be all these cities recently which have been hit rather than maybe more regular organizations. Is that suggesting to us that councils and towns aren't protecting themselves as well as commercial organizations?

Carole Theriault

I just think of how many people are available, right, in a city. You have a city of 100,000 that might be using a specific—

Graham Cluley

Oh, you think the stakes are higher because of the number of people? The stakes are higher because there's more people available. In a company, you might have 1,000 or 500 or, you know, and you might go for the big spearfish, right? Right.

Carole Theriault

And maybe then it's quids in.

Jack Rhysider

Yeah, it's— I mean, you put

Graham Cluley

Yeah.

Jack Rhysider

But you put it on a company, a hospital, a state, a city government, you're going to get a lot more out of that. So it's definitely a lot more profitable. ransomware on one person's computer, you And especially when you're impacting the way the bills are getting paid, they're not getting paid until this is fixed. So, you know, it puts a real big spanner in the works. can get, what, $300 out of them?

Carole Theriault

And, you know, in my experience, things like councils and education and health tend to have systems that are a little bit more ropey than state-of-the-art firms. It's just a lot more Scotch tape and spit holding things together because funds are shorter. You don't have as much money, you don't have as much resources. So maybe they're an easier mark.

Graham Cluley

I suppose you have to justify every buck, don't you, in the city council?

Carole Theriault

Absolutely.

Graham Cluley

Whereas in a commercial organization, you may have seen past victims of this kind of thing and think, we have to invest in security, we've got to protect our staff, we have to prevent these kind of things from coming in.

Jack Rhysider

Yes, and that sort of transitions me into the next part of this story, which is who's there to help them? When it comes to pay rates and stuff, commercial and retail, they'll pay higher, and then you got state and government kind of paying a little lower, and maybe schools paying a little less than that, and charities and nonprofits paying even less. So you don't get the cream of the crop security people working in these state and local governments. And often I hear that these people, it's really hard to get fired out of here, which means that people are just going to kind of do their minimum job, what they need to do not to get really fired. And even then they probably don't even get fired. So they just don't have a good cleanup crew. So some of the people who are coming to help in Texas is FEMA is actually going down there to help. The Department of Homeland Security is assisting. Texas A&M's Information Technology and Electronic Crime Unit is getting involved, which is their college down there. And even the Texas military department is throwing in their hat.

Jack Rhysider

Going in with tanks. I mean, where's this gonna stop?

Carole Theriault

Oh, do you want to get your tights out, Graham?

Graham Cluley

Well, I don't think me. I'm just wondering what city. Could it be Gotham City next? Could it be Batman who has to come? Commissioner O'Hara ringing the Batphone, getting Batman and Robin in. Carole, what have you got for us this week?

Carole Theriault

In my story, we're visiting the land of smart cities. And the thing is, is people use this term a lot, right? Smart city. And I didn't actually know how to define it or what the advantages and disadvantages really were. So I thought I'd do a little spot of digging and we could sift through some of the highlights and see whether we're thumbs up or thumbs down. Now, a smart city is one that uses digital info and communication tech to enhance the city, right? To enhance the quality of the services it delivers. So things like transport or health or climate or connectivity or crime or everything.

Graham Cluley

The kind of things which could be messed up with a ransomware attack. That's the sort of thing you're thinking about.

Carole Theriault

Exactly. So, you know, when there's a city with enough IoT services, we've got what boffins are calling a smart city. And I don't think that's the right term. It should be smarter city, because it's not all or nothing really, is it? It's a gradient of smartishnesses, whatever. Anyway, so I'm digging around and I get my hands on a list of smart city tenders. And this is what appears to be published by city councils around the world looking for an expert to make their city pop with some smartness. And there is a lot of them. There's a link in the show notes, but we're talking things like intelligent traffic and public transport systems, bike share schemes, air quality monitoring, smart solar storage, automatic weather stations, disaster alert systems, citywide Wi-Fi services, electric vehicle charging points. It goes on and on and on. Storm pollution control plans. All these things could make life so much better for all of us, right? But it does depend on real-time local data in order to work in a lot of cases.

Graham Cluley

Yeah.

Carole Theriault

And that means you need a whole host of data collection, right? So you have things like city sensors around the city. And you also have data from residents and visitors. This would be gathered probably through apps and cellular use and city-hosted Wi-Fi. All of this information that they're able to collect from devices can feed into various systems.

Graham Cluley

So far, this all sounds very secure and nothing for anybody to worry about.

Carole Theriault

Six streets. We should just record that and then just play it every episode, don't you think? It's a real standard. Why isn't it And all this data is used to create a system of smart behavior and alerts which are supposed to help us. So imagine, for example, if traffic lights could automatically change pattern when traffic was increasing from one direction versus another. just turn them green?

Jack Rhysider

Well, see, this is what I've been saying, right? In 5th grade, they asked me, if I'm going on a train from New York to California, at what point do I arrive if I'm going 40 miles an hour?

Carole Theriault

And maybe bins, right, would have sensors so that when they're full, a little sensor alerts the team

Jack Rhysider

I know this, but why doesn't a civil engineer know the answer to this, right?

Carole Theriault

that needs to come, you know, that they're ready to be picked up.

Jack Rhysider

It should know when I'm arriving.

Carole Theriault

Yeah, turn them green for Jack.

Jack Rhysider

When I arrive at that intersection, Ada knows I've been doing the speed limit since the last signal. This is basic algebra.

Carole Theriault

The bonus, sweet smelling streets, I guess.

Graham Cluley

I'd just be happy with loos, public loos, which did something like that, Carole, which were able to tell when last time they'd been used. And so you could determine which one was used least recently.

Carole Theriault

There's life-saving possibilities here, up-to-the-minute information about accidents on the roads. So you could actually navigate help to the scene automatically without needing a passerby. And this would be huge in the UK, because if you stop alongside a car in distress and say the guy's eyeballs are hanging out of his face in the UK and you say, "Are you okay?" They'll be like, "Oh gosh, yes, I'm perfectly fine. Sorry to trouble you." It's insane over here.

Graham Cluley

What, on the outside?

Carole Theriault

So this would help lives, it would save lives. So this is all great. And I do hate to ruin the whole Shangri-La-esque utopia that I've painted here, but there is a flip side, which we've already investigated earlier in the show. With everything connected and automated, it can make things much more disastrous if the system is disrupted in some way. There'd be like— it would turn brown or something? Yeah.

Graham Cluley

Well, no, not brown. It would give you a green light.

Carole Theriault

So vulnerability exploit, a data breach, DDoS. And as we saw in the tenders, cities are actively looking for third-party experts to come in and make their cities smarter. They want their smart city dreams to come true. And from my reading today, this is hot market and cities are competing for services and techies are promising a shiny world.

Graham Cluley

The other ones would be brown. So you'd know which one is most likely to be safe to use.

Carole Theriault

And the question is—

Graham Cluley

That's what I want to see, that kind of technology.

Graham Cluley

They must at the same time when they're asking for people to pitch for this kind of stuff, they must also say, but you have to do it securely. They must be saying we want all these really cool features. Let's play the game, right? So I'm the third party. Yes.

Carole Theriault

Well, what questions are you going to ask me? What questions are you going to ask me to kind of gauge how secure it's going to be? You want to hear some crazy research that's kind of tangentially aligned to my story?

Graham Cluley

I haven't thought about this sort of thing, Carole, but clearly, I mean, you sound like someone who works at a council office. Go for it.

Carole Theriault

So the question is, are cities perhaps so hungry to get ahead of the competition, they're not thinking deeply enough about security?

Graham Cluley

Right.

Carole Theriault

So there's this guy, Dimitrios Pavlakis, okay? He's an industry analyst at ABI Research.

Graham Cluley

10%, frankly, is probably better than normal, isn't it? It's probably better than a normal day.

Carole Theriault

And today, just today when I was doing this research, this press release comes out and I'm gonna paraphrase his quote 'cause it was the longest sentence on the planet. Effectively, smart cities are increasingly under attack by a variety of threats, ransomware, sophisticated cyber attacks on critical infrastructure. No, but it's on top of all that,

Graham Cluley

Okay.

Carole Theriault

of course, right?

Graham Cluley

Oh, I see, right. Yes. So Jack, is it possible that the ransomware attacks which you've been talking about against cities could actually in the long term be a good thing because it will wake up other cities to these threats and get them thinking more about security? Yeah, I think city analysts, city people, what are they? They're these people who work in the cities. They are definitely paying attention to all these ransomware threats and they're glued to this news when they see another city doing it because how did they pay, did they not, how did they hire, who helped them. You know, it's like, well, hey FEMA, you helped that city, why don't you help us too when we get hit?

Carole Theriault

And also there's this— have you heard of

Graham Cluley

I think it's a little bit like the shift which we saw maybe 20 years ago because prior to Amazon, for instance, a lot of people's experience of e-commerce was not entirely satisfactory. And a lot of people just laughed at the thought of ever entering their credit card information on the web.

Carole Theriault

Google's Sidewalk Labs?

Graham Cluley

And then Amazon came along and it turned out not only could you order things, but things would arrive. No, what's that? So this is a Google Alphabet sister company, and they've been trying to create a smart city in Toronto. And they were, this is affordable housing. We can build it faster, cheaper, smarter than anybody else. You know what? You guys are right. Why do we have this show? We shouldn't even bother. So hang on, this is something which Google have initiated? I think we should just build a big, beautiful wall around all of these cities, rather like the

Carole Theriault

Yes, yeah, Google Sidewalk Labs.

Graham Cluley

one which disconnected itself from the internet. A huge wall or a moat or something like that filled So they're going to have data-driven adverts or something? They'll determine who's walking down the street and—

Carole Theriault

Can you imagine? In a way you kind of want to see what they would do, but I kind of wish they weren't doing it in a city that is— There was research published by the Georgia Institute of Tech this month. And they found that if a hack randomly stalled 20% of

Graham Cluley

with boiling oil. And that could stop all of these attacks from happening. You just don't want it to be a Canadian city, right?

Carole Theriault

cars during rush hour in Manhattan, it would cause complete road chaos. They said if even just 10% of the cars at rush Yeah, no, I just don't. I think they should do it somewhere where, you know, where there's a military base and people are paid to live there so they can actually study it and do it properly. hour were affected, it would create enough blockages to stop emergency vehicles from getting through traffic.

Graham Cluley

Oh yes, that's fine, isn't it? Yeah, just experimental soldiers, Carole. Great, yeah, that's never caused any problems in the past. What do you think? Seriously.

Jack Rhysider

I would just be happy if my town had gigabit internet.

Carole Theriault

Oh really?

Graham Cluley

Oh yeah, that's true. If you had gigabit internet, I'm prepared to put up with anything, frankly. You know, it's steal my firstborn child.

Jack Rhysider

Yeah, I would say to my cities, start there and then we can talk about the next thing. Fantastic. So you've got an IT security team, but you want to turn them into security superstars. How can you best provide each employee with the opportunity to upskill themselves?

Carole Theriault

Fact: if you don't have a password policy in your place of work, you can bet your bottom dollar that someone somewhere has selected one of the following passwords: 1111, 1234, or maybe the very complicated to hack 123abc. Don't let them do it, guys. Look into LastPass Enterprise. It will help you sort out all your poor passwords and put you back in charge. Learn more about LastPass Enterprise at lastpass.com/smashing. That is lastpass.com/smashing with a G. And that you

Graham Cluley

And welcome back. Can you join us on our favorite part of the show, the part of the show that we to call Pick of the Week?

Carole Theriault

Pick of the Week. heard about The

Jack Rhysider

Pick of the Week.

Carole Theriault

left button does that, right?

Graham Cluley

Good man. Pick of the Week is the part of the show where everyone chooses something they. Could be a funny story, a book that they've read, a TV show, a movie, a record, a podcast, a website, or an app. Whatever they wish. It doesn't have to be security-related necessarily.

Jack Rhysider

No. No.

Carole Theriault

Better not be.

Graham Cluley

Oh, because this week—

Carole Theriault

Graham Cluley!

Graham Cluley

Well, I— it's kind of security, kind of privacy. I thought it was kind of important. I thought listeners would be interested in it because Facebook has just announced this week a new feature which they're rolling out into their app. Called "Off-Facebook Activity," and I'll include some links in the show notes where you can read more, including a fact sheet about this.

Carole Theriault

These are two issues I don't want to talk about in Pick of the Week— Facebook and private messaging. Well, you might like this because maybe this is a good thing. You can decide at the end of the Pick of the Week. Facebook's new feature will let you see what apps and websites are sending them information about your activities. And optionally let you clear that information from your account if you wish. The cool Rory. Yeah, cool Rory. Basically what you'll be able to do is you'll be able to clear your history and prevent your future off-app behavior being tapped by Facebook, although there are some caveats. What do you mean future?

Graham Cluley

So you'll be able to say to Facebook, I don't want you collecting any of this stuff in future, at least not associating it with my account.

Jack Rhysider

Oh yeah. Yeah. Maybe.

Carole Theriault

It's like a review. Yeah. So if App A is associated to my Facebook account, of which I do not have, I'm proud to say, but let's say, right. Yeah. And so I turn this feature on and what it will announce to me, hey, you know that A is grabbing all this information or giving us all this information.

Jack Rhysider

I'll go, whoa, stop that.

Graham Cluley

If you go into the setting right now, you will be able to see what apps and what websites have been serving up information to Facebook and associating it with your account. So you'll be able to tell it, stop doing that in future.

Carole Theriault

What? It's quite clever. It's for a security nut like me, I might want to go in just to see what Facebook activity they've been gathering to date.

Graham Cluley

Well, exactly. And it may give you a bit of a shock. I'm not doing it.

Carole Theriault

Not falling for it.

Graham Cluley

Oh, I see. You're thinking of— Yeah, yeah, no, you're thinking of—

Carole Theriault

I'm on to you, Facebook.

Graham Cluley

You're thinking of bringing back your account from the dead just to see what it's been doing. Now, disappointingly, and this is Facebook, of course, so don't be surprised, hitting Clear History Security doesn't actually delete your data.

Carole Theriault

Of course it doesn't.

Graham Cluley

Of course it doesn't.

Carole Theriault

Such assholes.

Graham Cluley

It just unlinks it from your profile and apparently maintains it in a pseudonym— can I say pseudonymous? Can you say that, Carole?

Carole Theriault

Well, no, you can't actually. Jack, would you like to tackle that word? Pseudonymous. Anyway, and they're even saying that they won't do that in some circumstances. They think that you're a bit suspicious with your Facebook activity or engaged in fraud or naughty things, they will still retain a certain amount of the information they save for a longer time. Get off Facebook, my advice.

Graham Cluley

Well, exactly.

Carole Theriault

What do you think, Jack? What are you, Facebook user? I know, but when you get on Facebook, it's a million options on clicking. There's just so many different settings that finding this one is gonna be really hard. And it's shifting sands all the time because their settings have all— it just always feels like it's changing. And of course, you have to decide to turn off this off Facebook activity.

Jack Rhysider

I've bought the same mouse 15 times in the last 10 years. And so this is not a new mouse, but I love this mouse so much that I thought I might share it with you.

Carole Theriault

What is it? Which one is it?

Jack Rhysider

This I'll tell you at the end, but look, okay, so I hear, I hear someone on this call scrolling, and I hear this. Me.

Graham Cluley

It's Carole.

Jack Rhysider

Listen to this noise, right? Okay, that's what a normal mouse scroll sounds like. Listen to my— how my mouse scrolls. It's hard to hear, but it's a smooth scroll, right?

Graham Cluley

It sounds a bit like a hamster wheel. It's spinning freely. It spins freely like a hamster wheel. And so I do a lot of scrolling, and, and so I can just scroll forever with this.

Carole Theriault

But the, the other thing is that it breaks often though if you've had 15 of them. Well, it doesn't. It's, it's that I want one for my work computer and my other computer, and, and, you know, my, my dad's house, and everywhere I go, I just— I'm, you need this mouse.

Graham Cluley

Oh, for goodness' sake, why do you need 12 buttons?

Carole Theriault

He's young and smart. His brain's still intact, Graham.

Graham Cluley

How many fingers do you have?

Jack Rhysider

There's— but you can map it to whatever, right? And I'll tell you the one that just makes it— changes my life. Yeah, and that is the scroll wheel itself has a button you can click to the left or the right, right? So it's not just a middle click for the scroll wheel, but you can click left or right on the scroll wheel. And this I've mapped to copy and paste. So without putting my hand on the keyboard to say, what, two keystrokes on there, I can just keep my hand on the mouse and select something, copy and paste right from the mouse, because that's what I've selected.

Carole Theriault

Doesn't it? If you press the left button, you get a little— you get a little— you're faster. You're faster. I get it. I get it.

Jack Rhysider

Well, you can— so you can— I mean, running with the mouse—

Graham Cluley

You can—

Carole Theriault

Yeah, it's like— yeah, you're right. It's like 5 clicks compared to 2.

Jack Rhysider

Yeah. So I've remapped these buttons. Another one I did was search and find and all these other things so that I can copy something and then hit find and then find it, right? You know, I hit that button to search for it. It's great. So I have so many less keystrokes I'm using on my computer because I can just use them all on my mouse.

Graham Cluley

Jack, can you customize the different buttons depending on which Oh, that'd be good, wouldn't it? application you're in?

Jack Rhysider

Maybe. I don't know.

Graham Cluley

There must be a tool out there which does it. But I'm just thinking if you were editing a podcast, for instance, how fantastic that would be for some of those functions which you Ah, dreams. regularly do. If you could do all of that from the—

Jack Rhysider

So, and the last cool feature is that the battery life is 3 years. So I'm rarely having to swap it out.

Graham Cluley

Is that because your hamster wheel is actually a generator, which is powering the battery?

Jack Rhysider

The model of this is the Logitech M705, and I've bought a dozen of them at this point. And yes, it's my pick of the week.

Graham Cluley

Okay. I'm Googling it right now to see if it looks like a weirdo mouse. Oh, it looks like a fairly ordinary mouse. Yeah.

Jack Rhysider

It's just a typical mouse.

Graham Cluley

The Logitech Marathon M705. Well, where are all these buttons on this?

Jack Rhysider

Yeah, they're just all around.

Graham Cluley

Hidden.

Jack Rhysider

They're embedded, yeah. So, I mean, the mouse wheel can click right and left, and then where the thumb usually rests on the side of the mouse, that's got 3 or 4 buttons.

Graham Cluley

How about that? Carole, what's your pick of the week?

Jack Rhysider

And, you know, got right and left button, and you've got the mouse down button.

Carole Theriault

Okay, before I get into the pick of the week, right, do you guys have any favourite sayings or idioms? "Bob's your uncle"?

Graham Cluley

Oh, I do.

Carole Theriault

"Fine words don't butter parsnips." I thought it was "kind words don't butter parsnips." Maybe they're both right.

Jack Rhysider

Yeah, yeah.

Graham Cluley

Oh, maybe you're right.

Carole Theriault

I knew that would be your favourite. I had written that one down.

Graham Cluley

Oh, really?

Carole Theriault

Yeah, yeah.

Graham Cluley

I knew that was your favourite. Used in a salary negotiation. So when you— when you have a meeting with a boss and they say, "You've done really, really well," you say, "Yeah, thank you very much, but kind words don't butter parsnips." In other words, give me some money so I can put butter on them. That'd be nice.

Carole Theriault

Do you have one, Jack?

Jack Rhysider

"Think smarter, not harder." Oh, I like it.

Carole Theriault

I like it. But I've got some seriously delicious ones for you. If you guys go to the link that I've provided, this is a list of 40 idioms that cannot be translated literally. And there are some glorious ones.

Graham Cluley

Oh, actually, maybe you shouldn't look.

Carole Theriault

Maybe you shouldn't look. You should tell me which country it comes from.

Graham Cluley

Okay, okay.

Carole Theriault

And you decide what country it comes from, right?

Graham Cluley

Okay, okay, okay, okay.

Carole Theriault

To wear a cat on one's head is the literal translation, and what it means is you're hiding your claws and pretending to be a nice, harmless person, Graham, but you're wearing a cat on your head.

Jack Rhysider

Turkey.

Graham Cluley

The only person I can think of about wearing a cat on the head is America, of course, with the current president. But I mean, it's obviously not America, so—

Carole Theriault

Japan!

Graham Cluley

Japan? Oh, okay.

Carole Theriault

Okay. Okay, you want another one?

Graham Cluley

Yes, please.

Carole Theriault

To blow little ducks.

Graham Cluley

Bulgaria.

Carole Theriault

It means to talk nonsense or lie.

Graham Cluley

Oh, thank heavens. I thought it might be rude. Anything else?

Carole Theriault

To slide in on a shrimp sandwich.

Graham Cluley

Okay, that one is definitely rude. That must be Swedish.

Carole Theriault

It is. It refers to someone who didn't have to work to get to where they are. So someone like— to slide— Paris Hilton slid in on a shrimp sandwich. How delicious is that? It's amazing. And there's also this one: balls of a swan.

Graham Cluley

Oh, that sounds— Estonia.

Carole Theriault

No, it means something that's impossible. And it's from Croatia. Oh, that's— Muda labudova.

Graham Cluley

Balls of a swan. Okay.

Carole Theriault

Balls of a swan. There you go. Anyway, there's 40 of them. Enjoy yourself. They're wonderful.

Graham Cluley

Are you suggesting people begin to incorporate these idioms into their own discussion? I mean, that'd be quite fun to do, wouldn't it?

Carole Theriault

Did you fall from a Christmas tree, Graham? I'm just saying you're not well informed, Polish style.

Graham Cluley

There's gonna be a lot of this going forward, isn't it? Well, I think that just about wraps it up for this week. Jack, I'm sure lots of our listeners would love to follow you online and find out more about your podcast. What is the best way for folks to do that?

Carole Theriault

Twitter.

Jack Rhysider

I'm pretty responsive there, Jack Rhysider, or just find me on darknetdiaries.com.

Graham Cluley

Cool. And you can follow us on Twitter at Smashing Security. Smashingsecurity, no G, Twitter won't allow us to have a G. And we've also got an active community now on Reddit as well. Go and find our Smashing Security subreddit and join in the chat. With a G. Yes, with a G on Reddit, yes.

Carole Theriault

A huge thank you to this week's Smashing Security sponsors, Immersive Labs and LastPass. And thanks to you wonderful listeners. Thanks to our new Patreon supporters and our new reviewers. Check out smashingsecurity.com for past episodes, sponsorship details, and info on how to get in touch with us.

Graham Cluley

Until next time, cheerio. Bye-bye.

Carole Theriault

Bye.

Jack Rhysider

Bye. A bit sexy there, Jack. Little bye. So here's a little song, supporters on Patreon, made up of your names because, you know, we're in the privacy game. Here goes.

EPISODE DESCRIPTION:

Darknet Diaries host Jack Rhysider joins us to discuss how cities in Texas are being hit by a wave of ransomware, how Mercedes Benz has installed a tracker in your car (but not for the reason you think), the security threats impacting smart cities, and a new feature coming to your Facebook app.

All this and much much more is discussed in the latest edition of the "Smashing Security" podcast by computer security veterans Graham Cluley and Carole Theriault.

Visit https://www.smashingsecurity.com/142 to check out this episode’s show notes and episode links.

Follow the show on Twitter at @SmashinSecurity, or on the Smashing Security subreddit, or visit our website for more episodes.

Remember: Subscribe on Apple Podcasts, or your favourite podcast app, to catch all of the episodes as they go live. Thanks for listening!

Warning: This podcast may contain nuts, adult themes, and rude language.

Theme tune: "Vinyl Memories" by Mikael Manvelyan.

Assorted sound effects: AudioBlocks.

Special Guest: Jack Rhysider.

Sponsored By:

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