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044: Bonus behind the scenes - shower time

September 25, 2017
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Graham Cluley

Right, you there? Can you hear me?

Carole Theriault

Yes.

Graham Cluley

Oh, you're quite quiet.

Carole Theriault

Yeah.

Graham Cluley

No, you're really quiet.

Carole Theriault

I know. Give me a sec.

Graham Cluley

No, you're really, really quiet.

Carole Theriault

Calm down.

Graham Cluley

I am calm.

Carole Theriault

Calm down and just give me a second.

Graham Cluley

Get a bit closer to the microphone.

Carole Theriault

I'm turning the goddamn microphone up. I've got a sock on top of it. It's complicated. Jesus fucking Christ. Oh my God.

Graham Cluley

Okay, that's a bit louder. Good.

Carole Theriault

Is it?

Graham Cluley

Yes.

Carole Theriault

I wanna know why you keep calling me and hanging up at 10 to 7 in the morning.

Graham Cluley

Right. I don't.

Carole Theriault

No, you do. This morning my phone was on fucking maximum volume. I'm in the doghouse.

Graham Cluley

Why are you in the doghouse?

Carole Theriault

Because I woke up the whole freaking family, didn't I?

Graham Cluley

Wait, you and the cat?

Carole Theriault

It was super loud. And John John.

Graham Cluley

Okay. Husband.

Carole Theriault

And husband.

Graham Cluley

Well, look, I'm sorry about that, but it isn't my fault. So you're probably a bit upset because this keeps on happening, doesn't it?

Carole Theriault

Like every morning.

Graham Cluley

Every morning. So what I thought, if we talk about this, maybe one of our listeners can tell me what's going wrong and how to stop it.

Carole Theriault

Are you seriously not taking responsibility for this?

Graham Cluley

Well, not really. I think it's Apple's fault, right? Let me tell you what I actually do, right?

Carole Theriault

I'm listening.

Graham Cluley

I've got to take my kid to the school, right? Which means I have to leave my house by 8 o'clock. It's 7:20. I think, oh, I have to wake myself up. I need to have a shower. I go into the bathroom. I've got my phone with me. Of course I've got my phone with me. We're hermetically connected to each other, just like everyone else. Everyone else who has a smartphone can't put them down. I'm not proud of it. That's just the way it is. I take the phone with me. Now, because there have been incidents of my phone calling you in the past and you claiming that I butt-dialed you or something from the shower.

Carole Theriault

I've never claimed it was from the shower, 'cause it's not like I can see where you are when you call me.

Graham Cluley

No, no, no.

Carole Theriault

This is your claim that it's from the shower.

Graham Cluley

But you can hear. If sometimes—

Carole Theriault

No, it doesn't always connect.

Graham Cluley

Does it not?

Carole Theriault

No, it sometimes just stops immediately. This morning it rang twice. Very loudly. 'Cause I have the old style phone ring on it. You know the— Goddamn turkey sound.

Graham Cluley

So let me just, I'll just describe what I do, right? And you can tell me where I'm going wrong. I take the phone, right? And because there've been incidents in the past, I make sure I'm not gonna play a podcast while I have a shower. Normally I would like to listen to a podcast in the shower. I don't do that. I put it on the shelf. Above the basin. So where you brush your teeth, you know, where you put all the toothbrush and thing. I put it right there. And then I get into the shower. And when I'm in the shower, I cannot reach, well, without sort of stretching quite a bit, that shelf. Right?

Carole Theriault

So you're saying you're physically not touching your phone when it calls me?

Graham Cluley

Physically not touching the phone. And I'm there in the shower and I've got shampoo on my hair and go doo doo doo.

Carole Theriault

Have you set up an alarm to say, hey, call Kroll every morning at 10 to 7?

Graham Cluley

No, no, no, no. The only alarm I have is to wake me up in the morning, which is 7 o'clock whatever.

Carole Theriault

Do you have a shower before you have a cup of coffee? Oh no, you don't have any coffee, so you don't have any caffeine in your system. So you're just a blurry mess and we're supposed to trust you.

Graham Cluley

I put it on the shelf. I get into the shower, sprinkle, sprinkle, sprinkle, sprinkle, right? Scrub, scrub, scrub. And out of the corner of my eye, if I'm listening to a podcast at this point, what happens is the podcast gets quieter because it's trying to make a FaceTime call to you. The phone is making a FaceTime, so the podcast goes quiet. And I can hear it going, right? It's trying to ring you.

Carole Theriault

Yeah. I'm covered in suds. No, no, no, no. You're covered in suds trying to reach the phone to turn off the call.

Graham Cluley

But it's not— Yes. Yes. Yes.

Carole Theriault

Now, you think, aha, I've disturbed her enough.

Graham Cluley

Now on this particular morning, right? I haven't got a podcast playing, 'cause I'm very aware that something's going on. It's just on the shelf, but out the corner of my eye, I see that it is making now, and I hear a boop, boop, boop. It is making the call to you. And so I reach over with my sudsy finger and I go, dink, right? And I say, stop, right? I say, end call, because I think, oh crumbs, you know, Carole won't be up yet. Stop that happening. And then I carry on with my shower, and then I see it happen again. This morning it happened twice, didn't it?

Carole Theriault

Perhaps your phone has been infiltrated by a listener who is just trying to stir the pot, so to speak, and make me hate you.

Graham Cluley

Well, I'm wondering—

Carole Theriault

Because it's working. Just saying.

Graham Cluley

I'm wondering if there's something with the resonation of the sound of falling water in my particular bathroom, which is sort of activating Siri and making Siri think FaceTime the last person you FaceTimed, and it's calling you.

Carole Theriault

Call, crawl.

Graham Cluley

But I don't know how to stop it, Carole.

Carole Theriault

Okay, well, number one, it would be really good if you didn't just hang up each time.

Graham Cluley

Would it? Yes, just stop it. But you don't want to hear me in the shower.

Carole Theriault

No, I just want to hear the mea culpas. I want to hear you go, I'm really, really sorry.

Graham Cluley

I'm really sorry.

Carole Theriault

I'm really, really sorry. So that, you know, if my other half's there, he can kind of go, okay, it's not her fault.

Graham Cluley

But I was thinking that maybe that'd wake you up more, 'cause it would ring for longer, wouldn't it?

Carole Theriault

You could whisper it. And then hang up.

Graham Cluley

So, I'm so sorry. I'm so sorry. So here's my suggestion, right? First of all, I think we should mention this on the podcast and we should see—

Carole Theriault

No, first of all, really sorry, Carole. Really, really sorry, Carole.

Graham Cluley

No, I am sorry.

Carole Theriault

Don't take it for granted. Let me enjoy that moment.

Graham Cluley

I'm sorry, but I want to know why it's happening. I want to know if it's happening to other people. Making random calls, maybe if they're in the shower. But the other thing is, I think maybe you could come round sometime on location to my place. We can go to the bathroom and we can simulate me having a shower. I won't actually get undressed or anything that, but we'll put them and we'll see if it happens.

Carole Theriault

Yeah. Yeah.

Graham Cluley

It does seem to normally happen the same time of day, but maybe that's because that's when I have a shower.

Carole Theriault

Yeah, well, I'll think about that. Sounds fun. Thanks for the offer.

Graham Cluley

It is weird though. It's almost like I don't want to wash it.

Carole Theriault

Oh yeah, that's the first word that comes to my mind too. Weird. So I have to go.

Graham Cluley

All right. Okay.

Carole Theriault

Busy day today. Busy, busy, busy.

Graham Cluley

All right. Okay. See you then.

Carole Theriault

Okay. Good luck. Yeah.

Graham Cluley

Okay.

Carole Theriault

Bye. Bye.

Carole Theriault

Don't call me anymore.

EPISODE DESCRIPTION:

Carole wants to know why Graham keeps FaceTiming her from the shower.

Can you help solve the mystery?

("Bonus" behind-the-scenes content.)

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